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Virgin Media launches free Smart Support for broadband

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Based on 2 sources

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Major Media (2)
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Fact-Checking

6 claims

Open Questions

5 questions
When exactly was Smart Support rolled out?
Are there any limitations or eligibility criteria for the free equipment offer?
How does Smart Support compare to similar features from other ISPs?
What specific metrics does Smart Support use to detect problems?
Is there any user opt-out option for the 24/7 monitoring?
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