The London Gazette reports that the company went into administration on March 6. Administrators from Redman Nichols Butler in Driffield were appointed on March 9. Teleware Limited says they 'help customers to improve their communication infrastructure so that they can communicate more effectively'.
The software vendor helps businesses 'address several modern workplace challenges' and 'get more from their Microsoft investment to increase productivity, enhance employee experience and improve return'. The company designs and develops communication software, often in collaboration with partners, to create 'first-to-market opportunities'. Over its 30 years in business, Teleware has developed technology used by British Airways, Bank of England, Sainsbury's, Deloitte, Samsung, the NHS, Bupa, and Barclays.
Teleware became the world's leading provider of mobile call recording. Teleware has worked with Microsoft for over 25 years. Teleware has been responsible for two world firsts, including being the first to route, record and analyse a call in real time using Microsoft Azure.
Teleware says it has cultivated 'some long-lasting and fruitful partnerships' with partners including BT, Deloitte and PwC, as well as smaller specialist companies. The company said it only works with a small number of partners. These partnerships are built on 'shared values, transparency, and an ability to add value to each other’s businesses'.
The cause of Teleware Limited's collapse into administration has not been determined. It is also unknown how many employees are affected by the collapse and what will happen to Teleware's existing customers and projects. The company had been in operation for three decades.