A technical failure in the TeleQ phone system has disrupted healthcare services across several Swedish regions on Tuesday morning, making it difficult for patients to contact healthcare centers. According to reports from Region Örebro län, the outage has completely prevented calls from reaching healthcare centers in the region. The issue also affects Region Halland and Region Sörmland, where similar difficulties have been reported.
Åsa Svennebäck, press communicator for Region Örebro län, expressed regret over the situation, noting that the timing is particularly unfortunate following a long weekend when many people typically seek medical attention. The outage also impacts other healthcare services using the system for booking telephone appointments, including habilitation services.
the outage has completely prevented calls from reaching healthcare centers in the region
The company behind TeleQ states on its website that incoming calls from Tele2 and Telia are not functioning properly. According to Svennebäck, there is currently no prognosis for when the error will be resolved, but the supplier is investigating with the highest possible priority. Patients are advised to try contacting healthcare services again later.
the timing is particularly unfortunate following a long weekend when many people typically seek medical attention
there is currently no prognosis for when the error will be resolved, but the supplier is investigating with the highest possible priority