Swedish authorities are failing to provide adequate language support, according to pension expert Trifa Chireh. People with limited Swedish skills risk misunderstanding official decisions, which can lead to missing out on money or receiving incorrect decisions. The Swedish National Audit Office reviewed several agencies earlier this year and concluded that language support is lacking.
Fatma, who has lived in Sweden for a long time, misunderstood a decision on housing allowance and only discovered five years later that she was entitled to money every month.