Chappell Roan responded in a video insisting it was not her personal security and she did not ask anyone to approach the child. According to major media reports, the incident occurred at a hotel in Brazil. Major media also reported that Chappell Roan's security team made Jude Law's 11-year-old daughter Ada cry, though bodyguard Pascal Duvier confirmed he was not working for Chappell Roan when this happened.
Pascal Duvier took full responsibility for the interaction on March 21st. Bodyguard Pascal Duvier stated he was at the hotel on behalf of another individual, and he was not part of the personal security team of Chappell Roan. He emphasized that his actions were not on behalf of Chappell Roan, her personal security team, her management, or any other individuals.
I did not ask the security guard to go up and talk to this mother and child, I did not. They did not come up to me. They weren't doing anything. It's unfair for security to just assume someone doesn't have good intentions when they have no reason to believe, because there's no action even taken.
Duvier explained he made a judgement call based on information obtained from the hotel, events he had witnessed in the days prior, and the heightened overall security risk of their location. He maintained his sole interaction with the mother was calm and with good intentions, and the outcome of the encounter is regretful. Mother Catherine Harding, also known as Cat Cavelli, recounted an upsetting experience where a security guard 'berated' her and her daughter after an interaction with Chappell Roan.
Harding described that her daughter did not have her phone or approach Chappell Roan; she just smiled as she walked past Roan's table. According to Harding, her daughter said, 'Mum, I don't know if it's her,' because with her costumes and everything, she looks a little bit different. ' The tickets to see Chappell Roan perform were a birthday gift for Harding's daughter.
I do not hate people who are fans of my music. I do not hate children – that is crazy.
Harding and her daughter missed the show due to the incident. Harding explained, 'We came all the way to Sao Paulo to watch the show. It was my daughter's birthday present.
' Jorginho accused Chappell Roan of not appreciating her supporters. This criticism emerged as fans questioned Chappell Roan's authenticity and revealed her privileged upbringing. Chappell Roan's late grandfather Dennis Chappell was one of the original business partners of Proctor-Jarvis-Chappell Insurance Agency, adding context to discussions about her background.
She literally didn't do anything; she just looked at her and smiled. She came back and she actually said to me: 'Mum, I don't know if it's her.' Because obviously she looked like, you know, with her costumes and everything, she looks a little bit different.
Chappell Roan offered a contradictory account, stating she did not see a woman and child, and no one came up to her or bothered her at breakfast. In a social media video, she said, 'I'm just going to tell my half of the story of what happened today with a mother and child who were involved with a security guard who is not my personal security. I didn't even see a woman and a child.
No one came up to me. No one bothered me. ' She also insisted, 'I did not ask the security guard to go up and talk to this mother and child, I did not.
Even if she did send him or she didn't send him, I don't know, for me it felt like it really overstepped a boundary.
They did not come up to me. They weren't doing anything. ' Fans are questioning Chappell Roan's authenticity and revealing her privileged upbringing.
Chappell Roan's late grandfather Dennis Chappell was one of the original business partners of Proctor-Jarvis-Chappell Insurance Agency, which has fueled discussions about her family's wealth and insurance business connections. This context contrasts with her public image as an artist who has spoken about personal struggles. Chappell Roan won the Grammy Award for Best New Artist in 2025.
We came all the way to Sao Paulo to watch the show. It was my daughter's birthday present. She actually asked for tickets to come for her birthday present, which is a little bit ruined because we didn't go to the show last night.
In her Grammy speech, Chappell Roan called out record companies to treat artists fairly and cited her struggles after being dropped from her label. ' She added, 'I was signed as a minor, [and] when I got dropped I had zero job experience under my belt. ' According to Daily Mail - Home, Chappell Roan described the Grammys in harsh terms, calling it a talent show for rich people.
Catherine Harding publicly thanked Lewis Capaldi for his kindness following the incident. She posted on social media, '@lewiscapaldi thanks for your kindness,' highlighting a positive interaction amidst the controversy. This gesture underscored the emotional impact on the family and the broader fan community's reactions.
@lewiscapaldi thanks for your kindness.
Key unknowns remain, including who Pascal Duvier was working for at the hotel and what specific information the hotel provided to him that influenced his actions. It is also unclear whether Chappell Roan had any prior knowledge of the security guard's actions or the exact details of the 'events witnessed in the days prior' that Duvier referred to. How the incident has affected Chappell Roan's relationship with her fans and public image is still unfolding, with ongoing discussions about accountability and artist-fan dynamics.
Further unknowns involve the nature of the security guard's interaction, with Harding describing it as berating while Duvier claimed it was calm. The disagreement over who the security guard was working for during the incident also persists, affecting assessments of responsibility. These contradictions highlight differing accounts that impact public perception and the resolution of the matter.
I do not normally address online rumors, but the accusations currently circulating are false and constitute defamation. I take full responsibility for the interactions on March 21st.
I was at the hotel on behalf of another individual, and I was not part of the personal security team of Chappell Roan. The actions I took were not on behalf of Chappell Roan, her personal security team, her management, or any other individuals.
I made a judgement call based on information we obtained from the hotel, events I had witnessed in the days prior and the heightened overall security risk of our location. My sole interaction with the mother was calm and with good intentions, and the outcome of the encounter is regretful.
I'm just going to tell my half of the story of what happened today with a mother and child who were involved with a security guard who is not my personal security. I didn't even see a woman and a child. No one came up to me. No one bothered me. I was just sitting at breakfast in my hotel.
I told myself, if I ever won a Grammy and I got to stand up here in front of the most powerful people in music, I would demand that labels and the industry profiting millions of dollars off artists would offer a living wage and healthcare, especially to developing artists.
I was signed as a minor, [and] when I got dropped I had zero job experience under my belt. And like most people I had a difficult time finding a job during the pandemic and could not afford health insurance.
It was so devastating to feel so committed to my art and feel so betrayed by the system. I was so dehumanized not to have health insurance.
F**k the Grammys. It is a f*****g talent show for rich people. And I hope they hear this.