Kerr's last known location was the Caribbean Village Agador hotel, where she had been staying. Her phone has been switched off since she checked out, according to major media reports. It is unclear what happened to her after she left the hotel or whether she is still in Morocco. There has been no confirmation of any contact with Moroccan authorities or evidence of foul play.
Cousin Claire Hill described the family as extremely concerned for Kerr’s welfare, according to Daily Mail. She urged anyone who may have had contact with Kerr in recent days or knows her contacts in Morocco to come forward, saying any information, no matter how small, would be helpful.