On several occasions during the winter, Mälartåg trains to and from Knivsta have been so full that passengers have had to wait for the next departure. This situation has prompted Knivsta municipality to act and convey criticism of the shortcomings experienced by commuters. The criticism has been presented to the train operator, and a dialogue about possible measures is ongoing.
Punctuality is good from Uppsala to Knivsta because trains have just departed and disruptions have not yet had time to occur. In the opposite direction toward Uppsala, punctuality is worse because trains have often traveled far and are affected by disruptions along the way, especially on single-track sections. 1 percent toward Uppsala.
9 percent. The tough winter has led to many trains needing to be taken out of service for maintenance, reducing capacity. This has in turn meant that some departures have been run with shorter trains, creating crowding during rush hour.
Mälartåg took over the Stockholm-Uppsala route starting in December 2024. New trains have been ordered but are expected to be delivered only in 2028. Mälardalstrafik has intensified efforts and can already see an improvement in both punctuality and more longer trains on the route.