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Nationwide pledges to keep all 605 branches open until at least 2030

Economy & businessEconomy
Nationwide pledges to keep all 605 branches open until at least 2030
Key Points
  • Nationwide has committed to keeping all 605 branches open until at least 2030, despite industry-wide branch reductions.
  • Over half of Nationwide's customers used branches in the past year, with older demographics being typical users.
  • The society's Fairer Share scheme has paid £100 to millions of members, with future payments dependent on financial performance.

According to Nationwide, it has 605 high street branches across the country. In the last 12 months, 56 percent of Nationwide's customers used its branches, as stated by Stephen Noakes, the Director of Retail at Nationwide. He noted, "In the last 12 months, 56 percent of our customers used our branches.

For Nationwide, it is not a minority offering. " Nationwide branches offer services such as making deposits, withdrawals, and paying in cheques, and each branch has a manager who can offer guidance on financial issues. Many banks are reducing their high street branches, according to Stephen Noakes.

In the last 12 months, 56 percent of our customers used our branches. For Nationwide, it is not a minority offering. If you look to the demographic of the average Nationwide customer using a branch, it is typically older.

Stephen Noakes, Director of Retail at Nationwide

Nationwide has pledged to keep all its 605 current branches open until at least 2030. It will only close or relocate a branch if there is a change beyond its control or no other workable option, though what constitutes such changes or options has not been specified. " Nationwide has a Fairer Share scheme that shares profits with members.

There have been three Fairer Share payments over the past three years, each issuing £100 to millions of members, but the exact number of recipients is unknown. A Nationwide spokesperson said, "Nationwide’s Board will decide on a Fairer Share payment for 2026 and it will depend on our financial performance. " Eligibility criteria for the 2026 Fairer Share payment will be agreed after the financial year-end, according to the spokesperson, though the specific criteria and financial performance threshold remain unclear.

Nationwide’s Board will decide on a Fairer Share payment for 2026 and it will depend on our financial performance. That assessment will be made after our financial year-end, with the eligibility criteria for this year being agreed then too.

Nationwide spokesperson, Spokesperson
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