Law Roach, a celebrity stylist known for dressing A-listers like Zendaya and Ariana Grande, posted on social media that he paid for a Delta One seat on a flight from New York to Los Angeles but ended up in a standard vertical seat. He said he is a Delta #60 and Million Miler. Delta confirmed that a last-minute aircraft change meant the flight operated without Delta One seating.
The airline said its Customer Care team has reached out to Roach to address the situation. Delta's website states that seat configurations may vary depending on aircraft type and size. It is unclear whether Roach was offered compensation or if passengers were notified before boarding.