A Simrishamn resident received unexpected visits from home care service personnel for six weeks, with staff offering him medication and beef stew intended for another client. Bengt Sundén, who lives in Vallby in Simrishamn Municipality, reportedly received several incorrect visits over a month and a half period. According to SVT Skåne, the home care staff were supposed to visit a man living several kilometers away.
Sundén stated that no one showed identification or asked who he was during the visits. The municipality attributes the errors to recently redrawn service areas and incorrect GPS coordinates. Samra Hasanovic, head of Simrishamn's home care service, said she takes the incident seriously and acknowledged that their systems didn't include checks to verify that clients actually live at the addresses shown by GPS.
Sundén says no one showed identification or asked who he was, with one person wanting him to take medication and another offering him a meat stew for lunch.
The intended client eventually received their food and medication. The home care service has now reminded staff to always show identification during visits. Sundén reportedly joked that he regrets not accepting the beef stew, saying he likes it very much.
Samra Hasanovic, head of home care in Simrishamn, says the service takes the incidents seriously and has reminded staff to always show identification during visits.
Sundén jokes that he regrets not accepting the stew.