Eon will pay compensation to customers affected by power outages during storm Johannes in Jämtland, Sweden. The storm occurred during the Christmas holidays last year, leaving around 20,000 customers without power in Eon's northernmost grid area. A total of over 60 million kronor will be paid in compensation to these customers.
In Jämtland, 254 customers in the municipalities of Bräcke, Ragunda, and Strömsund will share 500,000 kronor. Those receiving compensation were without power for more than 12 hours, with the amount increasing based on the length of the outage. The compensation will be applied as deductions on customers' grid invoices starting in April.
the company understands customers have been waiting for the compensation, but a thorough investigation was needed to ensure all could receive it simultaneously
Lena Berglund, regional manager north at Eon, stated in a press release that the company understands customers have been waiting for the compensation, but a thorough investigation was needed to ensure all could receive it simultaneously. The affected areas in Eon's northernmost grid include Strömsund, Ragunda, and Bräcke in Jämtland County, Dorotea in Västerbotten County, and Sollefeå, Kramfors, southern Örnsköldsvik, Timrå, and Sundsvall in Västernorrland County.