Councillor told Sri Lankan call handler to speak English
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17 claimsOpen Questions
5 questionsWhat specific extra training was Cleverly required to complete?
What was the outcome of the committee hearing regarding any sanctions beyond training?
Did Cleverly face any further disciplinary action from the council?
What was the call handler's perspective on the incident beyond not wanting to pursue a complaint?
How did the public or other council members react to the ombudsman's findings?
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