In a company announcement, Booking.com revealed that unauthorized third parties accessed information about bookings made through the website. A Booking.com spokesperson confirmed that hackers did not access any financial information, stating that no payment or credit card information was obtained.
According to Booking.com, information accessed could include booking details, names, emails, addresses, phone numbers, and anything shared with the property. In an email sent to Booking.com customers, it says hackers accessed information that could include names, email addresses, home addresses, and phone numbers linked to previous bookings, as well as information customers shared with accommodations. Data about users of the Booking.com website fell into the hands of 'unauthorized parties' after a data leak at the booking company, according to multiple reports.
Hackers accessed information that could include names, email addresses, home addresses, and phone numbers linked to previous bookings, as well as information customers shared with accommodations.
Booking.com recently noticed suspicious activity affecting a number of reservations and immediately took action to contain the issue. Work began immediately to address the problem after the breach was discovered, according to multiple reports. The company has reset the PIN numbers on all impacted reservations and says the problem is now under control. Reservation PIN numbers have been changed to keep bookings secure, according to Booking.com. A Booking.com spokesperson told reporters that all affected customers had been contacted directly. Customers affected by the data leak were notified, and the company stated that the security of personal information is its utmost priority, and it will continue to enhance and extend robust security measures.
Key details about the breach remain unclear, including how many customers were affected and when exactly the incident occurred. According to the Guardian, information on how many customers were affected by the data leak has not been obtained. Booking.com has not said how many reservations were affected or when the breach took place, according to multiple reports. It is not known how many customers have been affected, according to research from two sources. The company has not issued a formal press release or shared technical details about how the breach occurred, according to multiple reports.
The security of personal information is the company's utmost priority, and it will continue to enhance and extend robust security measures.
The incident affects a company with massive global reach, as Booking.com operates more than 28 million accommodation listings globally, connecting travelers to hotels, apartments, and other properties across hundreds of countries, as well as flights, rental cars, and attractions, according to research from two sources. This is not the company's first security issue; in 2018, Booking.com paid a fine of 475 thousand euros to Dutch data protection authorities, equivalent to nearly 70 million krónur at today's exchange rate, after cybercriminals obtained login information for Booking.com from hotel staff in the United Arab Emirates, according to multiple reports. They subsequently accessed sensitive information of over 4,000 customers of the booking company, according to multiple reports.
Fraud attempts targeting Booking.com customers have been a persistent problem, with attempts at financial fraud common on the booking website, according to multiple reports. The company has in recent seasons grappled with a large number of fraudsters trying to scam money through the booking service, according to multiple reports. Among the most common methods fraudsters use is requesting payment card information said to be for confirming bookings, according to multiple reports. Large amounts are then withdrawn from the cards of unsuspecting travelers afterwards, according to multiple reports. The travel giant recently came under scrutiny following a sharp rise in complaints over lost money and trashed properties, according to research from two sources. Scams involving Booking.com customers have been on the rise recently, according to research from two sources.
Booking.com told Steve Atkin that the individual involved had never worked for the company and was not authorized to act on its behalf.
One victim, Steve Atkin from Port Macquarie, was targeted by a scam where someone impersonated a Booking.com staff member, leading to money being taken from his account and sent overseas, according to Steve Atkin. Booking.com told Steve Atkin that the individual involved had never worked for the company and was not authorized to act on its behalf, according to Booking.com. Steve Atkin received a refund for both the fraudulent transaction and his accommodation, according to Steve Atkin.
Booking.com began emailing affected users on Sunday evening about suspicious activity linked to certain bookings and confirmed the incident publicly later the same day, according to research from two sources. The company recently noticed suspicious activity affecting a number of reservations and immediately took action to contain the issue, according to Booking.com.
In response to the breach, Booking.com advised customers to take extra precautions, including installing antivirus software, to protect against threats like phishing attempts, according to Booking.com. The company emphasized that the security of personal information is its utmost priority, and it will continue to enhance and extend robust security measures.
Data about users of the Booking.com website fell into the hands of 'unauthorized parties' after a data leak at the booking company, according to multiple reports. In a company announcement, Booking.com revealed that unauthorized third parties accessed information about bookings made through the website.
Several important questions remain unanswered about the incident. The company has not commented on whether the incident is connected to repeated phishing campaigns targeting hotels that use its platform, according to research from two sources. Additionally, Booking.com has not issued a formal press release or shared technical details about how the breach occurred, according to multiple reports, leaving customers and security experts wondering about the specific methods used by the hackers.