Barclays has announced the closure of its dedicated Barclaycard website, scheduled for June 10, 2026. The move will impact more than five million UK customers who currently use the online servicing platform, according to multiple reports. The bank informed customers via email this week.
Customers have reacted angrily to the announcement, with some raising concerns about accessibility and reliance on smartphones, particularly for older users, the Daily Express reported. One Reddit user commented: "They're closing banks, and now they're closing websites. Not everyone uses apps."
Your Barclaycard online servicing is closing on June 10, 2026. We understand that a change like this can be unexpected, but this won’t affect your account or how you use your card in any way. Please keep using the Barclaycard app to manage your account.
Barclays defended the decision, saying it reflects changing customer behaviour. A Barclays spokesperson said: "Following a review, we will be simplifying things for customers by replacing the dedicated Barclaycard website with account servicing via Barclays online banking." Customers will eventually be able to manage their accounts through the main Barclays website, the spokesperson added.
They’re closing banks, and now they’re closing websites. Not everyone uses apps.
Following a review, we will be simplifying things for customers by replacing the dedicated Barclaycard website with account servicing via Barclays online banking.